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I want to cancel my refund request and get an exchange instead

Updated over a year ago
  • I have not yet completed the return form:

If exchange is not offered on the return interface, it means that your order, or the items included in your order, are not eligible for exchange.

  • I have already submitted the return form:

You have already requested a refund but have ultimately been swayed enough to try another item?

Unfortunately, the return interface does not allow modification of your form once completed and submitted. 😔

🛍️ In both cases, we invite you to:

  • Return the items that do not suit you,

  • Place a new order directly on the website where you made your initial purchase.

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