I have not yet completed the return form:
If exchange is not offered on the return interface, it means that your order, or the items included in your order, are not eligible for exchange.
I have already submitted the return form:
You have already requested a refund but have ultimately been swayed enough to try another item?
Unfortunately, the return interface does not allow modification of your form once completed and submitted. 😔
🛍️ In both cases, we invite you to:
Return the items that do not suit you,
Place a new order directly on the website where you made your initial purchase.