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I want to modify my exchange request
Updated over a week ago

Unfortunately, it's not possible to modify an exchange request (color/size/item...) once your return interface has been validated.

Therefore, you can choose:

  • Either to keep your request as it is (you don't need to do anything else),

  • Or to cancel your exchange request.

To cancel your exchange request:

📩 We invite you to contact directly the brand from which you made your purchase (by visiting their website).

The Elyn chat (bottom right) is only dedicated to technical issues related to the return interface: we do not handle additional requests.

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