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Returns & Exchanges
🔎 Complete and understand the return interface form.
I received gift items in my order, do I need to return them?
I received gift items in my order, do I need to return them?
Updated over a week ago

In general, complimentary items should indeed be returned if you are returning your entire order.

However, each brand has a different policy on this matter.

So, to be sure:

📩 We invite you to contact directly the brand from which you made your purchase (by visiting their website), to obtain the exact answer.

The Elyn chat (bottom right) is only dedicated to technical issues related to the return interface: we do not handle additional requests.

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