You have used or worn an item from your order and want to know if it's still possible to return it?
You want to know if return fees apply to your order?
You want to know about sizing for a particular item?
For all questions directly related to your order, return policies, or a specific product:
📩 We encourage you to contact the brand directly from which you made your purchase (by visiting their website).
❌ The Elyn chat (bottom right) is solely dedicated to technical issues related to the return interface: we do not handle additional requests.