Skip to main content
All CollectionsMy order
I would like to receive information or advice about an item
I would like to receive information or advice about an item
Updated over a week ago

For any questions regarding the items you have ordered (size, quality, usage, installation, restocking), or you would like to order:

📩 We encourage you to directly contact the brand from which you placed your order by visiting their website.

The Elyn chat (bottom right) is solely dedicated to technical issues related to the return interface: we do not handle additional requests.

Did this answer your question?